Brother printers are known for their reliability and high-quality printing. However, users sometimes encounter the frustrating issue of their Brother printer appearing offline on Windows 10. This can disrupt productivity and prevent printing tasks from being completed. In this blog, we will provide you with a comprehensive troubleshooting guide to help you resolve the “Brother Printer Offline On Windows 10”.

Check Printer Connection:

Ensure that your Brother printer is properly connected to your computer and powered on. Check the USB or Ethernet cable connections, depending on your printer's configuration. If using a wireless connection, verify that the printer is connected to the same network as your computer. Restart both your printer and computer to refresh the connection.

Set Printer as Default:

Make sure your Brother printer is set as the default printer on your Windows 10 system. Go to the "Settings" menu by pressing the Windows key + I, then select "Devices." Click on "Printers & scanners" and locate your Brother printer. If it is not set as the default printer, click on it and select "Set as default."

Clear Print Queue:

If there are pending print jobs in the print queue, it can cause the printer to go offline. To clear the print queue, go to the "Settings" menu, select "Devices," and click on "Printers & scanners." Locate your Brother printer and click on "Open queue." From the queue window, select "Printer" from the menu bar and choose "Cancel All Documents." Confirm the action and wait for the queue to clear.

Restart Print Spooler Service:

The Print Spooler service manages print jobs and can sometimes cause the printer to go offline. To restart the Print Spooler service, press the Windows key + R to open the Run dialog box. Type "services MSC" and hit Enter. In the Services window, locate "Print Spooler" and right-click on it. Select "Restart" from the context menu. Wait for the service to restart and check if the printer comes back online.

Update Printer Drivers:

Outdated or incompatible printer drivers can lead to connectivity issues. To update your Brother printer drivers, visit the official Brother website and search for the latest drivers for your specific printer model. Download and install the drivers according to the provided instructions. After installation, restart your computer to ensure the changes take effect.

Disable Use Printer Offline Option:

Windows 10 has a feature that allows users to manually set printers to offline mode. Ensure this option is disabled to prevent your Brother printer from being offline. Go to the "Settings" menu, select "Devices," and click on "Printers & Scanners." Locate your Brother printer and click on it. If the "Use Printer Offline" option is checked, uncheck it to bring the printer back online.

Check Firewall and Antivirus Settings:

A firewall or antivirus software on your computer can sometimes block the communication between your Brother printer and Windows 10. Temporarily disable the firewall or antivirus software and check if the printer comes online. If it does, adjust the settings of your security software to allow printer communication while maintaining network protection.

Reinstall Printer:

If all else fails, reinstalling your Brother printer on Windows 10 may help resolve the offline issue. First, uninstall the printer drivers from your computer. Go to the "Settings" menu, select "Devices," and click on "Printers & Scanners." Locate your Brother printer and click on "Remove device." Afterward, reinstall the printer drivers using the installation disc or by downloading the latest drivers from the Brother website. Follow the provided instructions for installation and restart your computer.

 

Conclusion:

 

If the “How To Connect Brother Printer To Computer”, then move to the next troubleshooting procedure. The guide is available on our website. Go check it out.